Questions?

What’s going to happen now?

We’re gonna crunch some numbers and gonna send you a price estimate and a time frame. So you know what to expect and when to expect it.

I made a mistake and want to change something!

No worries, we’ve got you! Mistakes happen to the best of us. As long as you haven’t signed the agreement you can still make changes.

Do I need to do something?

Nope, you’re all set! You might wanna think about how you’re gonna explain this to your partner though. But we all know that these bikes don’t need no explaining.

When can I expect my bike?

As soon as all the paperwork is final, we start putting all the parts together. Making something as beautifull as your new bike takes time though. Usually it takes up to 3 to 4 weeks before we’re ready to ship your bicycle.

Can I still cancel my order?

As long nothing is signed, you can still cancel your order with us. Even we can understand why, so there’s no need to give us a reason.

What if I don’t like my bike once it arrived?

Even then you don’t have to worry about anything. You can cancel your order within 14 days after arriving. Just shoot us an email with your order number.

Excited?

We are too! We love making these bikes and we love having you in our Pilot Cycles team. Now go make all your friends jealous of your shiny new bike on social media!

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